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The Challenge
Prior to Zipline, Christian Homes Tasmania was faced with solving for the following challenges:
- Administrative staff burdened with carrying out the manual, ever changing check in process on top of their usual jobs Bottlenecks and long wait times at reception
- Bottlenecks and long wait times at reception
- Huge amount of time taken by the management team to create new weekly processes in line with changing regulations
- A nervousness in ensuring compliance due to pen and paper system
Number of facilities serviced
2
The Solution
The End-to-End Zipline Solution for Christian Homes Tasmania
- Staff-less entry management & health checks
- Real-time facility & people monitoring
- Powerful reporting including customer experience tracker
- 100% compliance with automatic process updates in line with changing regulations
ROI Delivered
93.25%
reduction in staff time spent on check-ins
<40 seconds
visitor check-in time as average across 2 facilities
16,431
check-ins with Zipline so far
"I would have no trouble whatsoever in recommending Zipline. The product does everything that we want it to do. There is also a continued working relationship on both sides, which is something that I really value."
Thousands of facilities are compliant with Zipline
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